Privacy Policy for AudioPrepper

Last Updated: March 2, 2026

Privacy Policy

This Privacy Policy explains how AudioPrepper ("we," "us," or "our") collects, uses, discloses, and protects information when you use https://audioprepper.com and related services (the "Services").

1. Information We Collect

A. Information you provide directly
- Account information: name, email address, login details.
- Profile information: optional account metadata.
- User content: audio files, transcripts, exports, prompts, and related files you upload or generate.
- Billing information: billing identifiers and transaction metadata from payment providers.
- Communications: support requests and other messages you send us.

B. Information collected automatically
- Device and usage data: IP address, browser type, device identifiers, operating system, referring URLs, pages viewed, timestamps, and interaction events.
- Cookies and similar technologies used for authentication, security, analytics, and product functionality.

C. Information from third parties
- Payment providers (such as Stripe): payment status and billing-related records.
- Authentication and infrastructure providers: account/session and service logs.

2. How We Use Information

We use information to:
- provide, operate, and maintain the Services;
- authenticate users and secure accounts;
- process transactions and manage billing/credits/subscriptions;
- process uploaded content and generate outputs;
- send service and transactional communications (for example account, billing, and policy notices);
- monitor performance, debug issues, and improve product quality;
- enforce terms, prevent abuse, and comply with legal obligations.

3. Legal Bases (Where Applicable)

Depending on your location, we process personal data under one or more legal bases, including:
- performance of a contract (providing the Services);
- legitimate interests (service security, analytics, and improvements);
- consent (where required, including certain cookies or marketing);
- compliance with legal obligations.

4. How We Share Information

We may share information with:
- service providers and subprocessors that help us operate the Services (for example hosting, storage, authentication, payments, email delivery, analytics, and processing infrastructure);
- professional advisors (legal, accounting, compliance) as needed;
- authorities or counterparties when required by law, legal process, or to protect rights, safety, and security;
- parties to a merger, acquisition, financing, or sale of assets, subject to confidentiality protections.

We do not sell personal information for money.

5. Data Retention

We retain personal information for as long as needed to provide the Services, comply with legal obligations, resolve disputes, and enforce agreements.
Retention periods vary by data type and legal/operational needs.

6. Data Security

We implement reasonable technical and organizational safeguards designed to protect information.
No security system is perfect, and we cannot guarantee absolute security.

7. International Data Transfers

Your information may be processed in countries other than your own.
Where required, we use appropriate safeguards for cross-border data transfers.

8. Your Rights and Choices

Depending on your jurisdiction, you may have rights to:
- access, correct, update, or delete your personal information;
- receive a copy of your data;
- object to or restrict certain processing;
- withdraw consent where processing is based on consent;
- appeal a denied privacy request.

You may also control cookies through browser settings and other consent tools where available.
To exercise rights, contact aaronp48@gmail.com.

9. U.S. State Privacy Disclosures

If you are a resident of a U.S. state with privacy rights (such as California, Colorado, Connecticut, Utah, or Virginia), you may have additional rights under applicable law, including rights to know, delete, correct, opt out of certain processing, and non-discrimination for exercising rights.

10. Children's Privacy

The Services are not directed to children under 13, and we do not knowingly collect personal information from children under 13.
If you believe a child provided personal data, contact us and we will take appropriate action.

11. Third-Party Links and Services

The Services may contain links to third-party sites or integrations.
We are not responsible for third-party privacy practices.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.
If we make material changes, we will update the "Last Updated" date and may provide additional notice as required by law.

13. Contact Us

If you have questions, requests, or complaints regarding this Privacy Policy, contact: aaronp48@gmail.com